Refund and Return Policy - MyHTS Apparel
At MyHTS, we strive to provide an excellent shopping experience to our customers. We understand that there may be instances where you need to return or exchange a product. Please review our Refund and Return Policy for the MyHTS apparel section below:
- 1. Returns Eligibility:
- - We accept returns or exchanges for apparel items within 14 days from the date of purchase.
- - The item must be unused, unworn, and in its original condition with all tags and labels attached.
- - Items purchased during promotional sales or clearance sales may have different return eligibility. Please check the specific terms mentioned during the purchase.
- 2. Returns Process:
- - To initiate a return or exchange, please contact our customer support team within 14 days of purchase. You can reach us through our website or by calling our customer helpline.
- - Provide your order details, reason for return, and any additional information necessary for processing the return.
- - Our customer support team will guide you through the return process, including providing you with a return address and any required documentation.
- 3. Refund Options:
- - For eligible returns, refunds will be issued to the original payment method used during the purchase.
- 4. Return Shipping:
- - Customers are responsible for the cost of return shipping unless the return is due to a defective or incorrect product sent by MyHTS.
- - We recommend using a trackable shipping method to ensure the safe return of the item.
- - MyHTS is not responsible for any lost or damaged items during the return shipping process.
- 5. No Exchanges:
- 6. Exceptions:
- - Personalized or custom-made apparel items cannot be returned or exchanged unless they are defective or incorrect due to an error on our part.
We value your satisfaction and will strive to resolve any issues or concerns promptly. If you have any questions or need further clarification, please do not hesitate to contact our customer support team.
This is a place to describe your Return and Refund Policy to
- A Return and Refund policy usually consists
- Terms of return (i.e. number of
- State of return (e.g.
- Reason for return (e.g. damaged or wrong
- Process for return (i.e. how to initiate a return, how to contact customer
- Process of refund (i.e. terms of refund, duration, payment